Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Data We Collect

We may collect the following types of personal data:

  • Name, email address, and phone number.
  • Job title, company information, and industry.
  • Payment details for billing purposes.
  • Any information provided during consultations or correspondence.

2. Purpose of Collecting Personal Data

We collect and process your personal data for the following purposes:

  • To provide our services, including consultations and workshops.
  • To communicate with you regarding inquiries, updates, or billing.
  • To improve our services and customer experience.
  • To comply with legal and regulatory obligations.

3. Disclosure of Personal Data

We do not sell or share your personal data with third parties, except:

  • When required by law or regulatory authorities.
  • To trusted third-party service providers who assist us in delivering our services (e.g., payment processors or IT support).

4. Data Protection

We are committed to ensuring your personal data is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect.

5. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data.
  • Correct or update inaccurate data.
  • Withdraw consent for the use of your personal data.
  • Request the deletion of your personal data where applicable.

To exercise these rights, please email us at ezekiel@ezekielvicente.com.

6. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes stated above or as required by law.

7. Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and improve our services. You can modify your browser settings to decline cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: ezekiel@ezekielvicente.com